Terms & Conditions

Introduction

Welcome to Salasar We Buy Gold. These Terms and Conditions ("Terms") govern your use of our website, services, and any related content or functionality offered by Salasar We Buy Gold ("we," "our," or "us").

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Services Overview

Salasar We Buy Gold provides services related to the purchase of precious metals (gold, silver) and diamonds from individuals. Our services include:

• Evaluation and purchase of gold items
• Evaluation and purchase of silver items
• Evaluation and purchase of diamond jewelry
• Doorstep evaluation and purchase services
• Gold loan services
• Old jewelry exchange

Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be the legal owner of the items you wish to sell
• Possess valid identification documents as required by law
• Have the legal capacity to enter into binding contracts

We reserve the right to refuse service to anyone for any reason at our discretion.

Evaluation and Purchase Process

Item Evaluation

Our evaluation process includes:

1. Visual inspection of the item
2. Testing of metal purity using industry-standard methods
3. Weighing the item using calibrated scales
4. For diamonds: assessment of cut, clarity, color, and carat weight

All evaluations are conducted by trained professionals using industry-standard equipment and methods.

Price Determination

The price offered for your items is based on:

• Current market rates for the respective precious metal or diamond
• Purity and weight of the metal
• For diamonds: the 4Cs (cut, clarity, color, carat)
• Condition of the item

We strive to offer the best market rates, but all price determinations are at our discretion.

Transaction Completion

Upon acceptance of our offer:

1. You will be required to provide valid identification documents
2. You will need to sign a sale agreement
3. Payment will be made via your preferred method (cash, bank transfer, or check)
4. You will receive a receipt for the transaction

All transactions are final once completed.

Legal Compliance

KYC Requirements

In accordance with legal requirements, we must verify the identity of all customers. You agree to provide accurate and complete identification documents as required by law, which may include:

• Government-issued photo ID (Aadhaar Card, Driving License, Passport, etc.)
• PAN Card
• Proof of address

Anti-Money Laundering Compliance

We comply with all applicable anti-money laundering laws and regulations. We reserve the right to:

• Verify the source of items being sold
• Report suspicious transactions to relevant authorities
• Refuse transactions that do not comply with legal requirements

Ownership Verification

By selling items to us, you represent and warrant that:

• You are the legal owner of the items
• The items are free from any liens, encumbrances, or claims
• You have the legal right to sell the items

We reserve the right to verify ownership and may refuse to purchase items if ownership cannot be satisfactorily established.

Doorstep Services

For our doorstep evaluation and purchase services:

• Services are available within our designated service areas
• Appointments must be scheduled in advance
• A minimum estimated value of items may be required for doorstep service
• Our representatives will carry proper identification
• All evaluations and transactions will follow the same procedures as in-store services

We reserve the right to refuse doorstep service at our discretion.

Website Use

When using our website, you agree:

• Not to use the website for any illegal purpose
• Not to attempt to gain unauthorized access to any part of the website
• Not to interfere with the proper working of the website
• Not to introduce viruses, trojans, or other malicious code

We reserve the right to terminate your access to the website for violation of these terms.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Salasar We Buy Gold or its content suppliers and is protected by Indian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

To the maximum extent permitted by law, Salasar We Buy Gold shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website

Indemnification

You agree to defend, indemnify, and hold harmless Salasar We Buy Gold, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

Changes to Terms

We may revise these Terms at any time by updating this page. By continuing to use our services after those revisions become effective, you agree to be bound by the revised terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

Contact Us

If you have any questions about these Terms, please contact us at: